Spotify Error Code 4 is an error code that indicates there is a problem with the user’s internet connection, preventing the Spotify app from connecting to the internet. This error code is often accompanied by a message that reads “Spotify can’t play this right now. If you have the file on your computer you can import it.”
There are several potential causes of the Error Code 4, including network connectivity issues, firewall settings, or outdated or corrupt network drivers. To resolve this issue, users can try the following troubleshooting steps:
- Check network connectivity: Ensure that the device is connected to the internet and that the network connection is stable. Users can try restarting the router or modem to reset the network connection.
- Disable Firewall: Temporarily disable the firewall on the device and see if the issue resolves. If the error code goes away after disabling the firewall, the firewall settings may need to be adjusted to allow the Spotify app to connect to the internet.
- Update network drivers: Outdated or corrupt network drivers can also cause connectivity issues. Users can try updating their network drivers to see if this resolves the Error Code 4.
- Reinstall Spotify: If none of the above steps resolve the issue, users can try reinstalling the Spotify app. This can help resolve any issues with the app’s installation or configuration that may be causing the error code.
If none of these steps resolve the issue, users can contact Spotify support for further assistance in resolving the Error Code 4.